Privacy Policy | Fire Detection and Protection System in Delhi, India

Privacy Policy

India'S Best Fire Safety Solutions

At AR Fire Safety Solutions, the security of your personal information and your privacy is taken very seriously. Kindly read our privacy policy to get a clear understanding of how we collect, use, protect and otherwise handle your personal information provided to us.

What information do we collect?

We gather and utilize the information that you voluntarily provide us. For the purpose of processing your order, we will need to collect some personal information from you. Personal information are any identifiable details supplied to us, with the help of which, we’re able to identify you either directly, or indirectly. This can be anything from an order number to specific information such as your address details, email or telephone number.
Details of when data is collected are listed below:-

• When setting up an account and/or placing an order on our official website(www.arfiresafety.com).
• Subscribing to our newsletter, marketing campaigns, or other promotions.
• Interacting with our social media pages, in the form of comments, or uploads of photographs, or use of campaign hashtags.
• Communicating with us via email, telephone, or by writing to us.

Data that may be captured about you could include:

• Name
• Address
• Email
• Telephone Numbers
• Date of Birth
• Password
• Payment Details(Any payment information provided will be securely captured by third party provider)

Why do we collect information?

We sincerely understand the need to treat any user’s data in an appropriate and lawful manner.
We use your information to notify you about what’s new or future promotional offers, events etc.

How we use information?

We use the information provided by you for the following:

• For us to handle your orders, deliver your goods, and to process any payments and refunds, including the sharing of your data to any third-parties involved in the processes of your order, and delivery being completed.
• To provide updates for orders placed, including any changes regarding delivery.
• To contact you in regards to any communication sent to us.
• Keeping your contact details up to date.
• Management of your online account.
• To detect and prevent possible fraud, or abuse on our sites.
• To send you details of marketing campaigns, news about our company, competitions, or promotions that may interest you, providing we have received your consent to do so.
• To personalise your experience across our platforms, i.e. providing targeted suggestions for you online based on your use of our website.
• Online ads
  • We use online advertising to keep you aware of what we’re up to and to help you find our products. We may target banners and ads to you when you use other websites and apps, based on your contact, usage and profile data.

Is your data shared?

We will not disclose any information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be delivered to you. These may include, but are not limited to:

• Payment gateways
• Delivery fulfilment companies
• Technology hosts, such as servers and email distributors

Any information disclosed to us that is shared with any of our third-parties affiliations will be limited to only the data needed to carry out instructions to complete your orders, or timely delivery of your goods.
Our sites may also contain links to the websites of our affiliates, business partners, their networks, and advertisers. If you follow a link to these websites, please be aware they have their own privacy policies, which may differ from that of ours. Please check the details of these policies before you provide any details to third parties directly.

Your Consent

If you give your consent for marketing communications or sign up to receive our newsletter, we will keep you informed by email, or via other electronic means, such as SMS notifications about our products and services.
We will not share any of the personal information you provide to us, to any third party without your permission, unless otherwise stated in this privacy policy, for the purpose of completing your order or if required by law.
You can withdraw your consent at any time, and ask us not to continue processing your personal information.
To opt-out of any communications from us or data processing you can:

• Unsubscribe by following the link provided on communications you receive
• By choosing not to opt-in for marketing communications when processing any order
• By contacting our customer services

Any requests made to unsubscribe from our communications will mostly be processed as soon as possible.

Cookie Policy

We use cookies on our websites. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our website, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

How are your details protected?

Across all our sites we use security measures to ensure your personal information is protected. Your data is also protected during any online transmission using Secure Socket Layer (SSL).
We also have the appropriate security measures in all our physical locations to protect against the loss, misuse, or alteration of information that we have collected about you from any of our platforms.

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If you feel that we are not following this privacy policy or if you have concerns about how we’re using your information, please feel free to contact us. For more details, visit our ‘Contact Us’ section.